How Mafia Casino Protects Your Data

Privacy Policy at Mafia Casino

When registering with Mafia Casino, we collect your email address, date of birth, country, phone number, gender, full name, social security number, zip code, username, and your IP address and location data captured automatically at sign-up. Once you are active with us, we also gather device information, usage logs and general location data to run the account securely.

We rely on four lawful bases to process this information: performance of our contract with you, legal obligation, legitimate interest, and your consent. Legitimate interest covers activities such as fraud detection, IT security, and analysing gaming behaviour with machine learning to recommend games and features. Consent-based processing covers direct marketing, customised offers and administering tournaments, loyalty schemes and promotional events.

Data Sharing and Safety

Personal data may be shared with payment providers and financial institutions for their own compliance checks, with fraud prevention agencies, game providers, and with law enforcement or regulatory authorities where required. We apply administrative, technical and physical safeguards to protect your information, though absolute security is never guaranteed. Data may also be transferred outside the EU/EEA under adequacy decisions or Standard Contractual Clauses.

Your Data Protection Rights

As a registered player, a defined set of rights applies to the personal data we hold on your account.

These rights sit alongside the account controls described on our account limits page, where closure and self-exclusion requests are handled separately from data requests.

How Long We Keep Your Information

We retain your personal data for the duration of your account and for as long as needed to fulfil the purposes it was collected for, including anti-money-laundering and other regulatory obligations that may require a longer period. Once your account is closed and no further legal or business need remains, we delete or anonymise the data.

Information collected during verification, including identity documents and proof of residence, forms part of the same retained record, since these documents support our compliance checks under the same lawful bases described above. Data shared with payment providers during a transaction on our payment methods page is limited to what those providers need for their own anti-money-laundering duties.

A Cookie Notice also forms part of our binding terms and governs how cookies are used across the site. If you submit a complaint or query about our services to a third-party platform, such as a review site or dispute forum, we may respond directly to that platform using only the data necessary to identify your account and reply, based on our legitimate interest in protecting our business reputation.